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My zoom video is not working on my hp laptop
Was this reply helpful? Yes No. Sorry this didn't help. Sorry Jen, but I am still unable to activate the video part on Zoom audio has always been fine ,. What does it mean "Are you having a giraffe? My neck barely exists. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.
I cannot get my desktop camera to work with Zoom, even though the light is on. Have tried privacy settings etc without luck plus fully researched on line. I have Windows 10 on an Espire E15 Laptop This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 8.
Report abuse. Details required :. Cancel Submit. Q Independent Advisor. Here's how to test you video on Zoom. Hope this helps. Sincerely, Jen. Thanks for your feedback.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Jen. Q's post on May 19, Hi Jen Still no video on a zoom meeting despite my camera's light showing that it is working. Hi Prince, I'm sorry to hear that.
Don't worry we will try other troubleshooting steps to resolve your concern. Best regards, Jen. Did you remember to remove the lens cover? Do not ask how I know about that. In reply to A. User's post on May 19, Lens cover on a laptop's webcam?? Are you having a giraffe? In reply to Prince's post on May 19, You've never heard of a lens cover on a laptop webcam?
Thanks, I think. Hi Prince, I apologize I was not able to help you resolve your concern. I don't have any other troubleshooting steps anymore. But don't worry, I will release this question and let other Experts advise you on other possible solutions regarding your concern. This site in other languages x.
My zoom video is not working on my hp laptop
- Microphone not working with my HP LAPTOP - Zoom Community
I've read through all of the guides on the automated messages, but I need more assistance. I've taken all of the steps to enable my camera for zoom meetings, but nothing seems to work. What else can I do? Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:. Make sure that other programs or applications that use the webcam are completely closed or not in use.
The webcam might be associated with another software program or not responding. Often, simply restarting the computer can correct the problem. Restart the computer, and then open your webcam software as soon as Windows finishes loading.
If your webcam is working, a preview of your webcam is displayed. You can also choose a different webcam, if available. Some software applications might require updated drivers for your webcam to display video or they might need a more basic driver. Use the following steps to change the driver for your webcam:. If a Let's identify your product to get started page displays, click Laptop or Desktop.
Больше информации the model name for your computer in the Or, enter your serial number field, and then click Submit.
If a Matching products web page opens, select your model number from the list. The software results page for your computer displays with the default operating system selected. If you need to change the operating my zoom video is not working on my hp laptop, click Change, select your version, and then click Change.
If a webcam driver update is available from HP, download the file to your computer and install the software according my zoom video is not working on my hp laptop the instructions on the webpage. After updating, restart the computer, and then try using your software again. If the problem persists, continue using these steps to install a generic Windows USB video driver. If a webcam driver is not available from HP or you cannot access the Internet, continue using these steps to install a generic Windows USB Video driver.
If there is no imaging devices category listed in Device Manager, stop using these steps and see the section Webcam is not listed in Device Manager in this document. If more than one webcam driver is listed, right-click the my zoom video is not working on my hp laptop and select uninstall for any driver that is not the HP Webcam or Microsoft USB Video Device driver. Once the other drivers have been removed, restart your computer and open your software.
If problems persist, continue using these steps. Double-click Imaging Devices to expand the list of webcam drivers, right-click the webcam driver, and then select Properties. Make a note of the existing name of the webcam driver Example: HP Webcamas it might change after the update.
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied. Simply ask a new question if you would like to conduct zoom meeting laptop start the discussion again.
All forum topics Previous Topic Next Topic. New member. Message 1 of 2. HP Recommended. Operating System: Microsoft Windows 10 bit. Hello, I've my zoom video is not working on my hp laptop through all of the guides on the automated messages, but I need more assistance. Maia T. Tags 2. HP Support Agent. Message 2 of 2. Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue: Step 2: Close conflicting applications Make sure that other programs or applications that use the webcam are completely closed or not in use.
Step 3: Restart the computer to correct webcam problems The нажмите чтобы прочитать больше might be associated with another software program or not responding. If restarting the computer does not correct this problem, continue troubleshooting.
Step 4: Uninstall and reinstall webcam software Uninstall the webcam software. Go to the webcam software website to install the latest version of the software. Step 5: Test your webcam Zoom Testing your webcam if you are not in a meeting Log in to the Zoom client. Click my zoom video is not working on my hp laptop profile picture, and then select Settings. Click the Video tab. Click Video Settings. Step 6: Update or change the webcam driver Some software applications might require updated drivers for your webcam to display video or they might need a more basic driver.
NOTE: If you cannot find the operating system you want in the list, HP does not have drivers for that operating system. From the list of available software and driver categories, find the webcam driver. In Windows, search for and open Device Manager. Double-click Imaging Devices to expand the list of webcam drivers. On the Webcam Properties window, select Update Driver Select to Browse the computer for the desired driver. Click Let me pick from a list of device drivers on my computer.
Remove the selection from Show compatible my zoom video is not working on my hp laptop. Click Next to install the webcam driver. Was this reply helpful? Yes No. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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